Returns & Refunds Policy
We want you to love your Hairburst journey, but if you are not completely satisfied with your purchase, you can return your unopened items within 30 days of receipt. Please ensure products are in their original packaging and condition to qualify for a full refund.
Initiate Your Return
Contact our customer support team with your order number and reason for return to receive your unique return authorization code.
Pack Your Items
Securely package the unopened products in their original box to prevent damage during transit, ensuring the return form is included inside.
Ship the Package
Send your items back to our distribution center using a tracked shipping service; please keep your postage receipt as proof of return.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing